Director of Product Management (Platform & Customer Lifecycle)

Join Kin, a company revolutionizing homeownership. As the Director of Product Management, you'll oversee the Policy Platform and Kin Customer Portal, driving the strategy for a seamless customer experience and efficient product launches. You'll lead a team of product managers, collaborate with cross-functional teams, and define success metrics for your domain. This is a people management role with a focus on building and developing a high-performing team.

• Definir y ser responsable de la estrategia de producto a largo plazo para la plataforma de pólizas y la experiencia del cliente de Kin, traduciendo los objetivos comerciales en un roadmap claro.
• Liderar, desarrollar y contratar un equipo de gerentes de producto, elevando los estándares de calidad del producto y fomentando la colaboración interfuncional.
• Colaborar con los líderes de ingeniería y ciencia de datos para garantizar que los flujos de trabajo nativos de IA, la automatización y las capacidades de inteligencia estén integrados en ambas experiencias.
• Experience in Fintech, Insurtech, or financial services where pricing logic, regulatory constraints, and customer trust were all constraints at the same time
• Proven ownership of both platform/infrastructure products and consumer-facing products; you can hold both modes simultaneously without defaulting to one
• Experience with platform modernization or re-platforming at scale, including sequencing migrations without disrupting dependent teams
• Written and verbal communication calibrated for both technical and executive audiences
• Technical fluency sufficient to contribute to architecture and data model conversations and understand the downstream implications of platform decisions for reliability, scalability, and regulatory compliance
• Track record of building PM talent, not just shipping great products yourself
• 12+ years of professional experience, with at least 8 years in software product management and at least 3 years managing and developing PM teams
• Familiarity with insurance policy administration systems or consumer financial platforms
• Experience building or scaling a multi-sided product ecosystem (platform plus consumer-facing layer)