Implementation Analyst
Forma.ai · Toronto, Canada
About The Role
Join as an Implementation Analyst, where you'll work closely with new and existing customers to implement product features, manage the operational aspects of the platform, and optimize sales performance management processes. You'll build strong relationships with senior client stakeholders, act as an architect for new customers, and collaborate with the Product and Engineering teams. This role offers unlimited vacation, meaningful compensation, healthcare benefits, and opportunities for growth and development. - Gérer la relation client au quotidien, établir des relations solides avec les parties prenantes. - Agir en tant qu'architecte pour un nouveau client, traduire les données d'entrée et la logique commerciale requise. - Travailler avec les équipes Produit et Ingénierie pour articuler les retours des clients et mettre en œuvre de nouvelles fonctionnalités. - If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! - Analytical problem-solving ability, organizational, and project management skills - Experience in working with large datasets and a strong understanding of logical structures of databases and workflows a plus - Education or Background in Engineering, Commerce, Mathematics and/or Statistics - Ability to take ownership and run with tasks in a fast-paced and evolving environment - Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint) - Strength in Excel to perform data profiling, segmentation, and aggregation - 0-2 years of relevant working experience - Understanding of data architecture and process flows - Experience with SQL and/or Python - Experience with sales incentive compensation
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