Senior Technical Consultant

Join Appian's Customer Success team as a Senior Technical Consultant. In this role, you will engage with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. You will work throughout the entire project life-cycle, collaborating with clients' technical teams and business users, and empowering them to become self-sufficient in building process applications. A passion for technology, excellent communication skills, and a history of success on cross-functional teams are essential.

• Engaging with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation.
• Working throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform.
• Collaborating with client’s technical teams and business users as needed throughout the entire software and development life cycle, and driving adoption by empowering clients to become self-sufficient.
• Willingness to travel; 20% or less annually to support customer engagement
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)
• Ability to work with clients to define business processes and gather functional and technical system requirements
• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree