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Head of Product (Agentic Offerings, Platform & Payments)

commercetools · London, United Kingdom

External listingfull-timeabout 2 months ago

About The Role

Join our team as the Head of Product for Agentic Offerings, where you will lead the product and design vision for next-generation commerce experiences powered by AI agents. You will drive the creation of the AI Hub, AgentSPHERE, and Agent Gateway, and serve as a key advocate for enterprise-grade security and governance. You will also partner with Engineering and cross-functional peers, define and evolve the agentic narrative, and hire, lead, and mentor PMs and Designers. This is a remote-first position with excellent benefits.

  • Lead the product and design vision for enabling next-generation commerce experiences powered by AI agents.
  • Drive the creation of the AI Hub, which powers Discoverability-> Discovery and Conversion on the leading GenAI Channels.
  • Define and evolve the agentic narrative in collaboration with Product Marketing, ensuring our role as the definitive bridge between commerce engines and LLMs is understood.
  • Excellent communication skills for managing senior stakeholders and articulating the business value of emerging technology
  • Strategic mindset with the ability to navigate complex partner ecosystems (LLMs, PSPs, and System Integrators)
  • Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications continue to evolve
  • Experienced in product management, and commercially minded ideally in B2B/enterprise software
  • Proven track record of leading high-performing product and design teams through rapid growth and change
  • Strong cross-collaboration skills with major ecosystem partners, including Google, OpenAI, MSFT, and payment providers, among others
  • Hands-on experience with prompt engineering or building products with MCP and commerce protocols like ACP or UCP
  • Exposure to B2B commerce complexity, including massive catalogs and customer-specific pricing within agentic contexts
  • Understanding of the competitive landscape including Stripe ACS and emerging agentic commerce platforms

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