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Junior Revenue Operations Specialist
Superchat · Berlin, Germany
About The Role
Join Superchat as a Junior Revenue Operations Specialist, where you'll play a crucial role in maintaining and optimizing our day-to-day operations. You'll be responsible for systems administration, data quality and governance, reporting and analytics, and process improvement. This is an exciting opportunity to work in a fast-paced startup environment in the heart of Berlin, with competitive compensation and benefits.
- Maintaining, monitoring, and troubleshooting the systems and tools that the business relies on every day, including HubSpot and Chargebee.
- Owning HubSpot configuration, including properties, objects, pipelines, lifecycle stages, permissions, automation, and platform governance.
- Partnering with Sales, CS, Marketing, and Operations to map processes, identify bottlenecks, and implement scalable system improvements.
- You are fluent in written and spoken English; German is a plus
- You enjoy documentation, governance, and creating repeatable processes that scale across the business
- You've owned CRM systems, built workflows, fixed data issues, and enjoy solving operational problems end-to-end
- You use data to make decisions, value accuracy, and understand the importance of high-quality CRM data
- You take responsibility for outcomes, proactively identify problems, and follow through until they're solved
- You work effectively across Sales, Marketing, Customer Success, Product, and Engineering to deliver solutions
- You naturally see inefficient processes and think about how to redesign them into scalable, automated systems
- You learn new tools quickly, embrace AI, and enjoy experimenting with new technologies and ways of working
- Systems Thinker:
- Hands-on Builder:
- Data-Driven Operator:
- Ownership Mentality:
- Process-Oriented:
- Curious & Adaptable:
- Collaborative Communicator:
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