Senior Revenue Operations Engineer (AI & Automation)

Join Superchat, a fast-growing startup in the heart of Berlin, as a Senior Revenue Operations Engineer. In this role, you will be responsible for building the AI, automation, and data foundations that support our go-to-market functions: Sales, Customer Success, Marketing, and Finance. You will own the end-to-end delivery of internal tools, integrations, and AI-powered workflows, from problem framing and architecture through launch, adoption, and measurable business impact. You will also collaborate with various stakeholders, including RevOps, the engineering team, and GTM teams.

• Identifying and productionizing high-leverage AI use cases across Sales, Customer Success, Marketing, and Finance, including LLM integrations, workflow design, evaluation, guardrails, and monitoring.
• Designing and building lightweight internal applications and interfaces that remove recurring manual work, improve decision-making, and are simple for teams to adopt.
• Testing, documenting, deploying, and iterating on solutions with end users so they remain secure, maintainable, reliable, and useful after launch.
• You bring 3+ years of hands-on experience in RevOps, GTM Engineering, SalesOps, Business Systems, or a comparable B2B SaaS role, and can show production systems you personally built
• You've integrated LLMs into real workflows or tools through APIs and understand how to move beyond prompting into reliable, production-ready use cases
• You start with the user and business problem, map the relevant process and data dependencies, and choose the simplest scalable solution rather than defaulting to a particular tool
• You're comfortable working with APIs, webhooks, JSON, authentication, data models, and the movement of data between multiple systems
• You can take a project from discovery and architecture through building, testing, rollout, documentation, monitoring, and ongoing improvement
• You can explain technical decisions simply, manage trade-offs, work through ambiguity, and collaborate effectively with both technical and non-technical stakeholders
• You ship quickly without treating reliability as optional, including appropriate testing, error handling, security, observability, and documentation
• You connect technical work to measurable outcomes such as pipeline, productivity, data quality, speed, cost, or customer experience
• You are fluent in written and spoken English; German is a plus
• You actively experiment with new technologies, learn through building, and share useful findings without chasing novelty for its own sake