Retail Account Manager (NRS & Retail Services)

Join IDT's Retail division as a Retail Account Manager (RAM). In this hybrid role, you will drive revenue by selling our National Retail Solutions (NRS) portfolio and managing our traditional telecom and financial services products. You will actively prospect new retail accounts, onboard and support customers, and handle operations and inventory. Enjoy benefits such as tuition reimbursement, professional growth opportunities, generous paid vacation and sick time, and health, dental, vision, and 401k.

• Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
• Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
• Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
• Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment
• Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus
• Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily
• Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment
• Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base