Head of Creative

Join Faire, a global marketplace with a strong foundation and significant ambition. As the Head of Creative, you will lead the creative team, sharpen messaging, elevate the visual brand, and connect creative work to business outcomes. You will build trusted partnerships across the company, scale the creative operating model, and help the team adopt emerging creative technologies. This is a high-impact role for a creative leader who can inspire great work and make it matter to the business.

• Lead and inspire a high-performing creative team across design, copy, production, and creative operations, setting a high bar for craft and building a culture people want to be part of.
• Shape Faire’s company narrative and creative strategy, partnering with cross-functional teams to translate complex products and marketplace dynamics into simple, compelling customer stories.
• Elevate Faire’s visual brand across campaigns, lifecycle, performance marketing, product marketing, events, sales materials, and executive communications, ensuring the brand feels distinct, premium, customer-centered, and scalable.
• We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours
• A low-ego, highly collaborative leadership style. You are kind, direct, generous with context, and able to build strong relationships across teams and levels
• Deep experience developing brand strategy, messaging, and customer storytelling. You can turn complex products into simple, compelling narratives that work across the funnel
• Strong business acumen. You understand how creative work connects to company goals, customer behavior, and performance outcomes, and you are comfortable using testing and measurement to improve the work
• Excellent judgment on speed vs. craft. You can manage a large creative queue, make thoughtful prioritization calls, and use contractors, agencies, technology, and process improvements to meet the needs of the business
• 10+ years of experience leading creative teams, ideally in a high-growth technology, marketplace, consumer, or product-led company
• Comfort with AI and emerging creative tools. You are curious about how technology can improve creative workflows and can coach teams to experiment while maintaining a high bar
• Exceptional creative taste across brand, design, storytelling, and campaign work. You know what makes great creative great, and you can articulate that clearly to creative teams and business partners
• A strong track record managing and developing creative talent. You have led designers, writers, producers, and/or creative operations partners, and you know how to build a healthy, high-performing team
• Experience partnering with PMM, Growth, Product, Sales, and executive stakeholders. You can bring people along, create alignment, and build trust even when priorities are shifting or feedback is complex
• You may be a fit for this role if you are a creative leader who believes great creative should be both beautiful and useful
• You care deeply about craft, but you do not treat craft as separate from business impact
• You know how to make work better, how to make teams better, and how to help a company see the strategic value of creative
• You are energized by building — the brand, the team, the systems, and the creative ambition of the company
• You can zoom out to shape the narrative and zoom in to make the work sharper
• You are comfortable in a fast-moving environment where the answer is not always obvious, and you bring clarity, taste, and momentum to the people around you