Enterprise Account Director

Join Somerce, a TikTok Shop specialist agency focused on driving GMV growth for brands. As the Enterprise Account Director, you will own and lead Somerce's most valuable client relationships, build deep partnerships with C-suite and VP-level stakeholders, and drive measurable GMV impact. You will also own the TikTok Shop strategy for your enterprise accounts, build multi-quarter growth plans, and identify expansion opportunities. This role requires a proven track record of retaining and growing accounts with large, complex organizations, deep commercial acumen, and significant experience managing enterprise or global brand relationships at a senior agency or platform level.

• Own and lead Somerce's most valuable, complex client relationships at the most senior level, building deep partnerships with C-suite and VP-level stakeholders.
• Define how we recruit, manage and scale creator relationships across our client portfolio, building the strategies that connect the right creators to the right products.
• Build multi-quarter growth plans that integrate paid, affiliate, live commerce and content into a single commercial roadmap, and identify expansion opportunities within existing accounts.
• High-ownership, low-bureaucracy environment - you will have the autonomy to make decisions and the accountability to live with them
• You are expected to move quickly, think strategically and communicate with clarity at every level
• This is a role for someone who has done this before at scale and is ready to do it again somewhere that moves faster
• Enterprise clients require patience, precision and persistence - alongside a relentless focus on results
• Proven track record of retaining and growing accounts with large, complex organisations
• Deep commercial acumen: you understand how large brands make decisions, manage budgets and evaluate agency partnerships
• Strong understanding of e-commerce performance, GMV mechanics and digital trading strategy
• Confidence operating at C-suite and VP level - you are equally comfortable in a board presentation and a working session
• Significant experience managing enterprise or global brand relationships at a senior agency or platform level
• Experience navigating multi-market, multi-stakeholder client environments
• Exceptional communication and presentation skills - written and verbal
• Experience with TikTok Shop, social commerce or marketplace channels at an enterprise level
• Experience contributing to or leading enterprise new business pitches
• Familiarity with how large brands approach TikTok - internally, through agencies and via platform partnerships
• Background working with global FMCG, beauty or lifestyle brands