Brokerage Product Chief of Staff

Join our team as the Brokerage Product Chief of Staff, where you will serve as a strategic partner and operational leader supporting a critical business unit. You will drive cross-functional initiatives, establish effective operating rhythms, and translate strategic priorities into execution across teams. Your role will involve partnering with leaders across the organization to improve alignment, strengthen operating mechanisms, and enable the successful delivery of high-impact initiatives. You will also play a key role in shaping the organization's strategy, priorities, and culture.

• Serve as a strategic partner to the VP of Brokerage Products & Customer Care, helping translate vision into actionable plans and operating rhythms that enable clarity, alignment, and accountability across the organization.
• Design, optimize, and manage the organization's business rhythm, including leadership meetings, quarterly business reviews (QBRs), and annual planning cycles to ensure accountability and alignment.
• Drive complex, large-scale product initiatives from concept to execution, providing feedback to enhance product design, narrative, and execution.
• Comfort navigating ambiguity, managing competing priorities, and executing efficiently in a fast-paced environment
• Strong written and verbal communication skills, with a knack for translating complex technical, product, and operational concepts into clear, compelling narratives
• Demonstrated success managing large-scale operational frameworks, corporate planning processes, or intricate cross-functional projects
• Exceptional interpersonal and relationship-building skills, with a proven ability to influence, advise, and collaborate effectively with executive leaders and cross-functional partners
• 8+ years of experience in strategic operations, product management, management consulting, corporate strategy, or a chief of staff role, preferably within a fast-growing fintech, financial services, or technology environment
• Strong product judgment and the ability to turn ambiguous opportunities into a clear strategy, roadmap, and execution plans