Solutions Consultant

Join our fast-growing team as a Solutions Consultant, where you'll be at the forefront of transforming how our clients engage their users through AI. In this cross-functional role, you'll partner closely with enterprise clients to design, implement, and optimize intelligent AI agent experiences. You'll guide new clients through onboarding, manage the end-to-end build of Firsthand agents, analyze engagement data, and provide strategic recommendations. You'll also collaborate with engineering and product teams, act as a voice of the customer, and create and maintain documentation. This position offers a flexible work model, unlimited PTO, and a range of benefits.

• Collaborer avec les clients pour comprendre leurs objectifs et aligner nos solutions sur leurs besoins commerciaux.
• Gérer l'ensemble du processus de construction des agents Firsthand, de l'ingestion de contenu au déploiement en direct.
• Analyser les données d'engagement et les interactions des utilisateurs pour générer des informations exploitables.
• You’re comfortable making slide decks, manipulating spreadsheets, working with data dashboards, and gleaning insights from complex datasets
• Bonus points for experience with SQL and troubleshooting network traffic
• You’re excited about AI and its applications in marketing, media, and user experience
• You’ve worked for 5+ years in ad tech, martech, or a SaaS startup and love the pace and ambiguity of a growing company
• You enjoy working with both internal teams and external clients, and can build trust quickly
• You can toggle between technical details and strategic narratives with ease