VIP Relationship Manager

Join as a VIP Relationship Manager, where you will manage a portfolio of high-net-worth clients and deliver a white-glove, concierge-style experience. You will drive upsell and cross-sell across the VIP product suite, understand client goals and trading behavior, and work closely with various internal teams to deliver seamless client experiences. This is a senior, revenue-impacting role designed for charismatic and highly motivated relationship builders. - Gérer et développer un portefeuille de clients VIP et de haute valeur, en agissant en tant que conseiller de confiance et partenaire commercial. - Conduire activement la vente incitative et la vente croisée à travers la suite de produits VIP, y compris le trading, l'OTC, le Earn, le lending, et les programmes de parrainage. - Collaborer avec les équipes internes pour assurer une expérience client fluide et sans faille, en agissant en tant que voix du client VIP en interne. - Strong commercial mindset with the ability to influence client behavior and drive revenue growth through trusted relationships - Self-starter mentality with the ability to manage a book of business independently - A strong interest in digital assets, crypto markets and emerging financial products - Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage or crypto - High emotional intelligence (EQ) and outstanding communication skills, with a natural ability to build credibility and rapport with senior and sophisticated clients - Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement and performance tracking - Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients - Familiarity with real-time client communication tools such as Telegram, WhatsApp or similar platforms - Comfort operating in fast-paced, high-ownership environments with revenue accountability - Experience in crypto, trading platforms or institutional brokerage environments is highly desirable - Existing relationships or a personal network of high-net-worth or active trading clients - Experience supporting clients across multiple products such as trading, yield, lending or structured investment products - A background in consultative or solution-based sales rather than transactional sales