Director of Accounts

Join UVeye, a leading automotive technology company, as the Director of Accounts for Car Rental. In this role, you will be the primary point of contact for our car rental clients, establishing and developing long-lasting relationships with decision makers at all levels. You will own the overall account strategy, lead account planning and execution, and identify opportunities for additional deployments or development. You will also monitor and improve the status and health of the customer relationship, assist customers with maximizing the value they receive from our products, and travel to customer locations to support onboarding and system training activities.

• Establish and develop long-lasting, trusted relationships with decision makers at all levels within car rental clients.
• Own the overall account strategy for each assigned customer, defining the multi-threaded engagement plan, value roadmap, and executive alignment needed to grow and retain the account.
• Identify opportunities for additional deployments or development opportunities with clients and build action plans to complete.
• Need to be as comfortable speaking to various client stakeholders, including Department Leads, Executives, Field Teams, and Technical Leadership/Teams
• Exceptional executive communication, relationship management, and cross-functional collaboration skills
• 5+ years of experience leading managers or Team Leads within a high-growth or fast-paced environment
• Proven track record of scaling Customer Success organizations and driving measurable business outcomes across retention, adoption, expansion, and operational performance
• Commercial acumen with demonstrated success driving expansion revenue, renewals, and long-term customer growth
• Strong analytical and operational mindset with experience leveraging dashboards, customer health metrics, CRM reporting, and data insights to drive strategy and execution
• Able to build and expand relationships with client growth by listening to client needs and identifying other opportunities
• Strong leadership and organizational management skills with the ability to coach leaders, drive accountability, and build high-performing teams
• Through training, you will be given insight into best practices that will leverage and drive customer performance
• 10+ years of experience managing major Enterprise Accounts with Group references, preferably major car rental companies
• Demonstrated experience building scalable operational processes, playbooks, and customer engagement frameworks
• Microsoft and or Google doc, Excel, PowerPoint, and Word experience
• Travel up to 60% of the time to various customer locations
• Possess an in-depth understanding of the Automotive, Dealership, Fleet Management, and Logistics landscape