Head of IT

Join ASAPP as the Head of IT, where you will lead the end-to-end internal information technology function. You will be responsible for identity and access management, endpoint and device management, SaaS and AI platform administration, service desk, security and compliance operations support, and physical office infrastructure. This is a hands-on technical leadership role that requires a deep understanding of IT strategy and execution. You will manage a team of 4 to 5 IT engineers and serve as the primary IT partner to HR, Finance, Legal, and Engineering leadership.

• Assumer la responsabilité de la gestion de l'ensemble de la fonction informatique interne, y compris la gestion des identités et des accès, la gestion des appareils, l'administration des plateformes SaaS et AI.
• Collaborer avec l'équipe de sécurité pour appliquer les principes de moindre privilège et diriger les examens d'accès, le soutien aux audits et les livrables de conformité liés à la gestion des identités.
• Diriger et soutenir les déploiements d'outils stratégiques, y compris les plateformes de productivité AI, et identifier les opportunités d'amélioration de l'efficacité des équipes.
• Experience managing distributed or hybrid teams is a plus
• Experience supporting compliance frameworks (SOC 2, ISO 27001) in an IT capacity
• Familiarity with cloud environments (GCP, AWS, or Azure) and infrastructure concepts are a plus
• Deep hands-on experience with Okta (SSO, SCIM, lifecycle management) and macOS MDM platforms (Kandji, Jamf, or equivalent)
• Excellent written and verbal communication skills; able to translate technical issues for non-technical stakeholders
• Strong working knowledge of SaaS administration, access management, and IT tooling
• 7+ years of IT experience with modern tech stack, with at least 3 years in a leadership or management role
• Experience administering AI platforms such as Claude Enterprise, Microsoft Copilot, or similar - including governance, access control, and change management
• Experience writing scripts and building lightweight automation (Bash, Python, or similar) is a plus