About The Role

Join Handshake, a fast-growing team shaping the future of AI. As a Manager of Strategic Programs, you will build and own the systems, tooling, and processes that our Strategic Project Leads depend on. Your primary focus will be scaling our central quality control program and developing agentic operator tooling. You will have the opportunity to grow your scope and build a team underneath you as the work expands.

Construire et posséder les systèmes, les outils et les processus dont dépendent les chefs de projet stratégiques (SPL) pour réussir leurs projets.
Évoluer le programme de contrôle de la qualité central, en augmentant le nombre d'auditeurs de qualité et le nombre d'heures d'audit par semaine.
Développer des outils pour les opérateurs qui rendent les SPL environ 10 fois plus efficaces dans la gestion de leurs projets.
A strong communicator who can bring in stakeholders, align them, and inspire people to deliver results
A technical degree in a STEM field such as engineering, computer science, the physical sciences, statistics or analytics, or economics
Entrepreneurial, comfortable taking ambiguous problems and driving them to a clear result
4+ years of experience in roles such as forward-deployed or solutions engineering, strategy and operations, or technical program management
Process oriented, with a track record of building and scaling efficient operational processes
Willing and able to build and lead a team as the scope of the role grows
Highly technical, with the ability to deploy cutting edge AI tools across complex operational workflows
Founded or helped start a company
Worked in engineering, product, or operations at an early-stage, fast-growing startup
A track record of solving messy operational or highly cross-functional problems
Experience with quality management or operational excellence practices from other industries (e.g., manufacturing, logistics, healthcare)
Exposure to structured process-improvement thinking (like Lean, Six Sigma, or similar frameworks)

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