Senior Operations Program Manager (Central Operations)

Join Handshake, a leading company in the job search and career development space. As a Senior Operations Program Manager, you will drive high-impact operational programs across critical functions, analyze performance data, build and optimize processes, and partner cross-functionally to launch and iterate on initiatives. You will play a key role in improving operational efficiency and ensuring programs run smoothly. Enjoy comprehensive benefits, including health insurance, mental health support, 401k match, equity, and flexible time off.

• Posséder et exécuter des programmes opérationnels de bout en bout dans les fonctions des opérations centrales.
• Analyser les données de performance pour identifier les tendances, les lacunes et les opportunités d'amélioration.
• Collaborer de manière transversale pour lancer et itérer sur des initiatives opérationnelles.
• Experience using SQL (or similar tools) to pull and analyze data
• Strong organizational skills and attention to detail
• 4-6 years of experience
• Strong analytical skills, with the ability to use data to inform decisions
• Comfort operating in ambiguous environments and driving clarity
• Demonstrated ability to manage cross-functional projects and influence stakeholders
• Experience in Trust & Safety, Payments, or Contractor Operations
• Strong problem-solving skills with a structured approach to complex challenges
• Excellent communication skills, with the ability to clearly articulate insights and recommendations
• Experience operating in fast-paced, metrics-driven environments