Senior Product Manager (Forward Deployed - Handshake AI)

Join Handshake AI, a leading company in the AI training data space. As a Senior Product Manager, you will be embedded with our Forward Deployed Engineering team, working directly with our highest-value customers to understand their unique needs and build bespoke solutions. You will own the off-platform tasking experience, define success metrics, and work cross-functionally with engineers, operations, and platform teams. This is a highly entrepreneurial role with the opportunity to shape the product function for FDE.

• Sitz mit unseren wichtigsten Kunden und ihren Ingenieurteams, verstehe ihre Werkzeuge, Arbeitsabläufe und Einschränkungen aus erster Hand und übersetze, was du gelernt hast, in Lösungen, die FDE in Tagen oder Wochen und nicht in Quartalen liefern kann.
• Besitz die End-to-End-Reise eines Fellows, der in der Umgebung eines Kunden arbeitet: Entdecken und Beanspruchen von Arbeit, Zugriff und Berechtigungen erhalten, Aufgaben abschließen, Zeit verfolgen, genau bezahlt werden und qualitativ hochwertiges Feedback erhalten.
• Beeinflusse, welche Lösungen verallgemeinert werden sollten, um Plattformprimitiven zu schaffen, die jede zukünftige Integration schneller machen, und verwandle die besten einmaligen Lösungen von FDE in dauerhafte Produktlösungen.
• Entrepreneurial and forward-deployed by instinct: you’re energized by embedding with a customer, understanding their world firsthand, and building the thing that unlocks the deal without waiting for a playbook
• Data-informed but action-oriented. You use data and customer signals to prioritize, but you trust user feedback and move quickly when the signal is clear
• 5+ years as a product manager shipping production code with engineering teams, ideally in customer-facing, integrations, or platform contexts
• Platform over one-off mindset. You’ve built products where every customer looks different from the last, and you know the difference between shipping another bespoke solution and building a configurable system that handles needs nobody anticipated
• Systems thinker. You can connect the dots across customer environments, worker experience, and platform infrastructure, spot the edge cases, and integrate them into coherent product decisions
• Strong product instincts in ambiguous, fast-iterating spaces. You can scope a problem from a customer conversation to a PRD to a shipped feature in hours, not days
• Experience as a PM (or forward deployed engineer) at a company known for embedding with customers (forward-deployed, solutions, or professional-services-adjacent product work)
• Experience with human-data, annotation, or AI training-data workflows, or exposure to frontier-lab data operations and tooling
• Experience building integrations, browser extensions, or products that instrument work happening in third-party software
• Experience at a marketplace or gig platform where worker experience and marketplace integrity had to be balanced
• 0→1 experience standing up new product surfaces inside a fast-moving research-adjacent org without a fully formed playbook