Account Manager (North America)

Join Topsort, a fast-growing startup in the retail media industry. As an Account Manager, you'll work directly with innovative marketplaces, retailers, and commerce platforms to scale and monetize their advertising business. This role is not traditional account management; you'll be at the intersection of technology, strategy, product, and client growth. You'll own relationships with strategic clients, analyze performance data, and partner cross-functionally to drive customer outcomes. If you're ambitious, motivated to grow your career quickly, and excited by startup environments, this is the role for you.

• Establish and maintain relationships with strategic clients, supporting onboarding, growth, optimization, and long-term success on Topsort’s platform.
• Work closely with clients to understand their business goals and help translate them into actionable platform strategies, analyzing campaign and marketplace performance data to identify opportunities.
• Partner cross-functionally with product, engineering, support, and commercial teams to solve problems quickly and drive customer outcomes, leading client conversations and strategic discussions.
• Bachelor’s or Master’s degree or equivalent experience
• Analytical mindset — comfortable thinking through data, trends, and business problems
• Mission-driven, ambitious, and motivated to grow your career quickly
• We care more about mindset, potential, and drive than checking every traditional box
• Strong communication skills — you can build trust, explain ideas clearly, and communicate confidently with clients and teammates
• 3+ years of experience in account management, customer success or other client-facing environments
• Excited by startup environments, fast growth, ambiguity, and building things from the ground up
• Strong ownership mentality — you take initiative instead of waiting for instructions
• Highly curious and eager to learn complex products, business models, and technology quickly