Senior Manager of Product Operations

Join H1's Product, Data, and Engineering (PDE) organization as a Senior Manager of Product Operations. In this role, you will be responsible for building processes, cadences, and tooling infrastructure to help our teams ship more, ship on time, and stay aligned across H1. You will be embedded in the day-to-day work of our engineering and product teams, surfacing dependencies, unblocking delivery, and ensuring our top priorities are met. This is a hands-on role that requires strong project management skills and experience in product operations or technical program management.

• Ownership of the execution layer, including building processes, cadences, and tooling infrastructure to help teams ship more and on time.
• Running the weekly Scrum of Scrums (SoS), ensuring updates are in and cross-team blockers are surfaced and resolved.
• Configuring and owning Jira from the ground up, driving consistent adoption across all PDE tracks.
• You have built scrum from scratch at a fast-moving company, gotten skeptical engineers and PMs onto a delivery cadence, and know how to surface the dependencies no one has written down
• You hold people accountable without being anyone's boss, and you know when to push, when to absorb, and when to escalate
• You are an executor who gets into the weeds
• You don't wait for things to be in Jira — you go find them
• Experience working across Product, Engineering, and Data teams in a cross-functional environment
• Experience providing delivery coverage on engineering tracks without dedicated PM support — facilitating backlog prioritization and sequencing decisions
• Experience running Scrum of Scrums or equivalent cross-team delivery coordination
• Strong command of delivery artifacts: sprint plans, PRDs, technical review gates, and when each is needed
• Hands-on project management on complex, multi-team initiatives: dependency mapping, risk surfacing, stakeholder communication
• 6+ years of experience in product operations, technical program management, or delivery management at a fast-scaling B2B SaaS or data company
• Demonstrated track record configuring Jira from scratch and driving org-wide adoption — boards, workflows, custom fields, intake templates, dependency tracking
• Proven success getting engineering and product teams onto a scrum cadence, including coaching, influencing, and holding teams accountable without direct authority