Associate Deployment Strategist

Join Assembled as an Associate Deployment Strategist, where you'll lead the technical deployment process and drive customer relationships during onboarding. You'll shape our deployment processes, build customer relationships, explore product functionality, develop best practices, improve internal efficiencies, and drive the product roadmap. Enjoy competitive compensation, comprehensive insurance, employment sponsorship opportunities, wellness and development stipends, flexible work arrangements, and office perks.

• Lead the technical deployment process and drive customer relationships during onboarding for our customers.
• Shape deployment processes as the company scales, driving revenue conversion, retention, and satisfaction among customers.
• Formalize deployment best practices, help improve the product, and iterate on operational processes based on customer engagement learnings.
• 3+ years of experience in a customer-facing role supporting a technical product or service. implementation management, consulting, and/or SaaS/AI experience are preferred
• You don't give up and you have a track record for getting things done: You have the grit, determination, and tenacity needed to push through roadblocks within highly unstructured environments. You know how to juggle competing priorities and drive towards outcomes. You're great at keeping everyone up to date
• Experience working with APIs and integrations
• You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product. You can break a project or goal down into smaller tasks or pieces
• You enjoy partnering with customers to drive outcomes: You take pride in guiding customers through the successful deployment of a SaaS/AI platform, translating their needs into practical solutions that deliver real business value. You build strong relationships across executive, operational, and technical stakeholders, and stay focused on helping customers realize impact from day one
• You are curious and you lean technical: While not a developer yourself, you enjoy digging into available data (including internal databases) on how a product works and have dabbled in parsing code or writing SQL to get things done. You are comfortable picking up new technical skills when they will help unblock you. You work well internally with Engineers to build new features and functionality for customers
• You are a great team member: You are collaborative, humble and helpful. You are available to help your teammates when needed and are able to balance your priorities with the overall team's
• You have a growth mindset: You're not afraid to try things you've not done before and fail. You thrive on feedback
• We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!