Deployment Strategist

Join Assembled, a fast-growing startup in the AI and SaaS space. As an Enterprise Deployment Strategist, you will lead the technical deployment process and drive customer relationships during onboarding for mid-market and enterprise customers. You will help shape our deployment processes, build customer relationships, explore product functionality, develop deployment best practices, and improve internal efficiencies. You will work cross-functionally with Sales, Customer Success, Product & Engineering, and drive the product roadmap. Enjoy competitive compensation, comprehensive insurance, employment sponsorship opportunities, wellness and development stipends, flexible work arrangements, and office perks.

• Lead the technical deployment process and drive customer relationships during onboarding for mid-market and enterprise customers.
• Shape deployment processes as the company scales, driving revenue conversion, retention, and satisfaction among customers.
• Develop and refine deployment best practices based on product expertise, and improve internal efficiencies and overall customer experience during deployment.
• You have a growth mindset: You're not afraid to try things you've not done before and fail. You thrive on feedback
• You don't give up and you have a track record for getting things done: You have the grit, determination, and tenacity needed to push through roadblocks within highly unstructured environments. You know how to juggle competing priorities and drive towards outcomes. You're great at keeping everyone up to date
• You are curious and you lean technical: While not a developer yourself, you enjoy digging into available data (including internal databases) on how a product works and have dabbled in parsing code or writing SQL to get things done. You are comfortable picking up new technical skills when they will help unblock you. You work well internally with Engineers to build new features and functionality for Enterprise customers
• You enjoy partnering with customers to drive outcomes: You take pride in guiding customers through the successful deployment of a SaaS/AI platform, translating their needs into practical solutions that deliver real business value. You build strong relationships across executive, operational, and technical stakeholders, and stay focused on helping customers realize impact from day one
• 3+ years of experience in a customer-facing role supporting a technical product or service. implementation management, consulting, and/or SaaS/AI experience are preferred
• You are a great team member: You are collaborative, humble and helpful. You are available to help your teammates when needed and are able to balance your priorities with the overall team's
• You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product. You can break a project or goal down into smaller tasks or pieces
• Experience working with APIs and integrations
• We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply