Sales Engineer

Join Assembled, a cutting-edge platform that powers seamless omnichannel customer experiences. As a Sales Engineer, you'll have significant autonomy and impact, shaping how we position and sell our platform. You'll drive opportunities from technical discovery through closure, design and execute technical evaluations, and become an expert in workforce management and support operations. This is an in-person role based in Chelsea Market, New York.

• Drive opportunities from technical discovery through closure, partnering closely with AEs to translate complex requirements into clear, compelling solutions leveraging Assembled's platform.
• Design and execute technical evaluations, proofs of concept (POCs), and custom demos that showcase how Assembled uniquely solves customer challenges.
• Own responses to RFPs/RFIs and security questionnaires, transforming these into strategic advantages that highlight our product strengths and readiness.
• Demonstrated ability to thrive independently in fast-paced, ambiguous environments
• Exceptional communication skills, able to simplify and effectively present complex concepts to both technical stakeholders and executive buyers
• Proven track record of closing complex technical deals and consistently achieving sales targets
• 3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect, ideally within SaaS
• Strong technical background; comfort with APIs, cloud services (especially AWS), integrations, and web technologies
• Direct experience in workforce management, contact center operations, or customer support technologies
• Hands-on coding ability—we love scrappy problem-solvers who can prototype solutions quickly
• Startup or high-growth company experience, comfortable wearing multiple hats and rapidly adapting to change