Relationship Manager (Strategic)

Join Canoe, a leading provider of data management solutions for the alternative investment industry. As a Relationship Manager, you will develop strategic relationships with key decision makers, ensure successful adoption and overall health of clients, and drive retention and revenue growth. You will collaborate with cross-functional teams and have direct access to the world's leading allocators of alternative investments. Enjoy a range of benefits including health insurance, flexible PTO, remote work options, and professional development opportunities.

• Develop and maintain strategic relationships with key decision makers and C-Suite executives to ensure successful adoption and overall health of clients.
• Collaborate with cross-functional teams to drive retention and revenue growth, and lead the adoption of best practices for client retention.
• Drive net dollar retention for clients by identifying opportunities for growth and owning the client renewal process.
• Experience providing ROI presentations or business reviews to senior stakeholders
• Demonstrated ability to communicate, present, and influence key stakeholders
• Previous experience in financial services, FinTech, or alternative investments highly preferred
• Previous B2B SaaS experience is highly preferred
• Excellent listening, negotiation, and presentation skills
• Previous experience owning a book of business where you were responsible for. driving adoption, retention, growth, value realization, expansion, upselling, etc