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Engagement Director (Strategic Clients)
Intapp · New York, United States
About The Role
Join Intapp, a growing public company focused on creating better outcomes for our people and clients. As an Engagement Director, you will guide complex and high-profile client engagements, providing strategic oversight and industry insight. You will work directly with executive stakeholders, ensuring that Intapp solutions deliver measurable business value aligned with each client's long-term objectives. This highly visible role requires strong program management expertise, the ability to engage confidently at the C-suite level, and a deep understanding of clients' business and industry context.
- Assurer la réussite globale du programme, la satisfaction du client et la réalisation de la valeur à travers les engagements assignés.
- Établir et maintenir des relations solides avec les dirigeants des clients, en fournissant des conseils stratégiques et en abordant proactivement les risques, les problèmes et les opportunités.
- Fournir une direction stratégique et une supervision aux chefs de projet, aux architectes, aux consultants et à d'autres parties prenantes clés de la livraison.
- Demonstrated success leading strategic client engagements in complex, geographically distributed, matrixed environments
- 10+ years of experience leading large-scale enterprise software implementations, transformation programs, or strategic technology initiatives
- Bachelor’s degree or equivalent professional experience
- 8+ years of experience within a technology-focused organization
- Self-motivated and highly adaptable, with a demonstrated ability to drive outcomes through influence and collaboration
- Experience serving as a trusted advisor to senior client leaders and influencing strategic business and technology decisions
- Strong organizational, analytical, and problem-solving capabilities with high attention to detail
- Proven ability to establish credibility with executive and C-suite stakeholders through industry expertise, business acumen, and technology leadership
- Strong understanding of software development lifecycles, enterprise software delivery, and Agile methodologies
- Ability to thrive in fast-paced environments while managing multiple priorities and competing demands
- Exceptional leadership, communication, presentation, and stakeholder management skills
- Experience working with legal, accounting, consulting, risk, compliance, or other professional services organizations
- Deep understanding of the business, operational, and technology challenges facing professional and financial services firms
- PMP, PgMP, Agile, or other relevant program management certifications
- Experience leading enterprise SaaS implementations and digital transformation initiatives
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