Client Partner (Technology, Media & Telecom)
Blend · New York, United States
About The Role
Join Blend360, a leading data and analytics consulting firm, as a Client Partner in the Technology, Media & Telecom (TMT) sector. In this high-impact role, you will own and grow a strategic account in the telecommunications and ISP market, driving overall client satisfaction and expanding Blend360's footprint within the client organization. You will serve as the primary relationship owner and growth driver, connecting decision makers at the client with the right Blend360 capabilities and talent. The ideal candidate will have a deep understanding of the telecommunications and ISP landscape, a proven track record of growing accounts, and executive-level presentation and communication skills.
- Assumer la responsabilité de la gestion complète d'un compte stratégique dans le secteur des technologies, des médias et des télécommunications, en mettant l'accent sur le marché des télécommunications et des FAI.
- Identifier et conclure de nouvelles opportunités commerciales au sein du portefeuille client, en développant et en livrant des propositions convaincantes.
- Agir en tant que conseiller de confiance pour les parties prenantes senior du client, en connectant les décideurs aux bonnes capacités de Blend360.
- Deep understanding of the telecommunications and ISP landscape: familiarity with the competitive dynamics, customer lifecycle challenges, network operations, and digital transformation pressures facing Tier 1 and Tier 2 telcos and ISPs
- Fluency in the data and analytics use cases most relevant to telecom and ISP clients: churn reduction, customer lifetime value modeling, network analytics, revenue assurance, personalization at scale, and AI-driven customer experience
- Established network of senior relationships across telecom and ISP organizations — you know how these companies buy, who the decision makers are, and how to navigate complex, matrixed procurement environments
- 10+ years of experience in client management or business development within data-driven marketing, analytics, or data services — with a minimum of 5 years focused on the TMT sector
- Experienced at building business cases and ROI narratives that resonate with data-driven and finance-oriented stakeholders
- Ability to partner effectively with Capability and Practice Leaders to shape solutions and close new business. You are a connector as much as a closer
- Big 4 or top-tier management consulting background (or equivalent) strongly preferred. Experience in a consulting environment shapes the structured problem-solving approach, executive communication style, and commercial discipline this role demands
- Proven track record of growing accounts — not just retaining them. You have a history of expanding scope, introducing new capabilities, and converting relationships into revenue
- Willing and able to travel to client locations as the engagement requires
- Collaborative and flexible — you know how to bring internal teams along without losing momentum
- Creative, resourceful, solutions-oriented, and highly organized. You manage ambiguity well and keep multiple workstreams moving simultaneously
- You have the 'driver' gene — proactive, energized by building relationships, and relentless in pursuing new opportunities across the client organization
- Executive-level presentation and communication skills; you are as comfortable in a boardroom as you are in a working session with an analytics team
- Passionate about the intersection of data, analytics, and technology — and genuinely excited to bring those capabilities to bear on clients' most pressing challenges
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