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Sales Operations Analyst (EMEA & APJ)

Abnormal Security · Ireland

External listingfull-time4 days ago

About The Role

Join Abnormal AI's Sales Operations team as a Sales Operations Analyst for EMEA & APJ. In this high-impact role, you will be the first point of contact for revenue-facing employees, owning key reporting initiatives, and identifying opportunities for automation. You will also support onboarding new hires, maintain data hygiene, and lead various operational initiatives. This position offers a range of benefits, including healthcare, flexible PTO, and a home office stipend.

  • Serve as the SOPS point of contact for all incoming new hires during their first 30 days, proactively driving formalized sessions on their onboarding journey.
  • Evolve the reporting framework to properly assess overall AE performance, partnering with the enablement team and Sales Leaders to create action plans.
  • Own the creation, distribution, and analysis of key Field Operations initiatives such as new hire ramp & tenured AE reporting, SPIFF tracking, and payout eligibility reports.
  • This is a high-visibility, high-impact role for someone energized by variety, who loves solving problems end-to-end, and who wants to build a career in revenue operations at a category-leading cybersecurity company
  • Strong attention to detail and a process-first mindset — you catch the thing everyone else misses
  • Hands-on Salesforce experience
  • Proficiency in Excel / Google Sheets for data validation and light analysis
  • 3-5 years of experience in sales operations, revenue operations, business operations, or a related field
  • Ability to manage multiple requests simultaneously and prioritize under pressure
  • Clear, professional written communication; comfortable in a Slack-heavy async environment
  • Familiarity with SFDC, Outreach, Gong, Highspot, or comparable GTM tools
  • Experience with Sigma, Gong, or other BI/reporting platforms
  • Prior experience in a help-queue or ticketing environment (Zendesk, Jira, Slack-based triage)
  • Exposure to territory management, quota setting, or SPIFF program administration
  • Background in B2B SaaS or cybersecurity

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