Director of International Program Management

Join Toast, a leading restaurant technology platform, as the Director of International Program Management. In this highly visible role, you will drive cross-functional partnerships, refine market-entry playbooks, and pilot new territories. You will have a direct impact on how Toast serves customers in new markets and how our leaders work together. This position offers unlimited vacation, a sabbatical opportunity after five years, and various other benefits.

• Drive cross-functional partnerships to refine market-entry playbooks and pilot new territories.
• Standardize operational delivery across existing markets and refine market entry playbooks, partnering with Sales, Onboarding, Care, R&D and Legal.
• Identify and mitigate risks to timelines and project completion, making recommendations on how to get projects back on track.
• Demonstrated experience influencing successful cross-functional initiatives that delivered outstanding results
• Comfort working in a fast-paced environment with a willingness to learn new things and tackle a range of challenges as they arise
• Proven track record of leading complex business or product launches in non-US markets; deep familiarity with the logistical and regulatory hurdles of global expansion
• Demonstrated success in partnering with executives - earning trust through strong judgment, clear communication, and consistently high-quality execution on high-stakes projects
• Customer obsession; you love seeing customers solve their problems with new products
• Results-driven and highly accountable, with a strong sense of ownership and urgency in driving 0 to 1 projects from strategy through to implementation
• Strong strategic and analytical thinking, with the ability to synthesize complex information, identify critical insights, and shape business decisions that deliver meaningful impact
• Strong business acumen and commercial awareness, with the ability to connect operational execution to customer impact and overall business value