Principal HR Business Partner (R&D)

Join Toast, a high-growth SaaS company, as a Principal HR Business Partner for the R&D organization. In this strategic role, you will partner with senior leaders to design and evolve organizational structures, drive performance calibrations, and champion a culture of clear expectations and feedback. You will also use data to shape decisions and measure outcomes. This is a high-impact individual contributor role for someone with extensive HRBP experience, strong analytical skills, and a background in supporting engineering, product, or design organizations.

• Partner with R&D SVPs, VPs, and senior directors to design and evolve organizational structures that scale, serving as a trusted advisor during reorganizations and structural changes.
• Lead organizational design initiatives end-to-end, from diagnosing root causes to stakeholder alignment, change communication, and implementation.
• Drive consistent, high-quality performance calibrations across Engineering, Product Management, and Design, building leader capability and ensuring fair, differentiated outcomes.
• The right person is equally comfortable in a room with a SVP discussing org design as they are rolling up their sleeves on a calibration cycle or a difficult performance conversation
• Experience supporting a globally distributed R&D org
• Demonstrated expertise in org design — you've led restructuring initiatives, not just supported them
• Excellent judgment: you know when to push, when to listen, and when to escalate
• Experience as a trusted partner to VP- and SVP-level leaders; you're known for your ability to influence and coach
• Strong analytical skills — comfortable using AI tools and working with employee data, engagement metrics, and headcount models to shape recommendations
• Experience at a high-growth SaaS or fintech company
• 10+ years of HR Business Partner experience, with at least 5 years supporting engineering, product, or design organizations
• High EQ and the ability to build trust quickly across a diverse, technically-oriented workforce