CRM Marketing Manager

Join our team as a CRM Marketing Manager, where you'll play a crucial role in developing and executing effective campaigns that engage patients and drive revenue. You'll own the end-to-end campaign development process, collaborate with cross-functional teams, and monitor key metrics to ensure campaign success. Enjoy a range of benefits, including 100% paid employee health benefits, vacation and parental leave packages, and a corporate wellness program.

• Owning the end-to-end campaign development process, including list/segment creation, test setup, email development, QA, deployment, and analysis.
• Developing, planning, executing, and optimizing CRM campaigns through rigorous, hypothesis-driven A/B or multivariate testing.
• Monitoring deliverability and maintaining email health metrics to determine optimal frequency and form of communications.
• If you’re ready to help us transform healthcare, we want to hear from you!
• Have a passion for technology and improving patients’ lives
• Are a strategic thinker who can seamlessly shift between high-level planning and hands-on execution
• Enjoy using data and analytics
• Are action-oriented; you understand that ideas are easy, but implementation is where the magic is
• Highly organized, impeccable attention to detail, and great at prioritizing what needs to get done now, and what should wait until later
• Love ideating, executing, and testing new ideas
• Work well in a fast-paced, dynamic environment and are able to manage competing priorities
• Deep Braze knowledge - you are a Braze power user and adept at HTML
• Incredible attention to detail especially when it comes to campaign QA
• Strong written and verbal communication skills
• Proven track record of ideating and executing highly impactful CRM marketing campaigns to drive business objectives
• 7+ years of work experience in a highly analytical CRM role
• Ability to push through barriers to get things done with a sense of urgency
• SQL and Looker experience (preferred)
• Strong analytical skills (particularly within Excel and Looker) and the ability to leverage data for insights and action
• Ability to manage multiple projects and priorities at once in an ever-changing environment
• Ability to quickly build relationships and influence behavior with other teams across the company