Director of Marketing Operations

Join Zocdoc as the Director of Marketing Operations, where you'll play a crucial role in optimizing our marketing organization. You'll be responsible for managing our centralized marketing technology stack, integrating AI workflows, and driving data governance. This position requires a deep understanding of MarTech, data architecture, and analytics platforms, as well as a passion for building equitable and inclusive workplaces.

• Assurer la gestion de la pile technologique marketing centralisée de Zocdoc, y compris la stratégie des fournisseurs, la responsabilité financière et les dépenses logicielles unifiées.
• Agir en tant que champion de l'IA, diriger l'intégration des flux de travail autonomes d'IA qui éliminent la dette technique et automatisent l'exécution des campagnes.
• Établir et gérer le rythme opérationnel macro, y compris les cycles de planification, les revues trimestrielles et les réunions hebdomadaires de direction.
• Superb communication skills and humility
• The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• Proven expertise in designing and deploying scalable infrastructure and cross-functional working models
• Deep technical fluency in data architecture, analytics platforms, and CMS administration
• An unrelenting desire to build more equitable, inclusive, and diverse workplaces
• 10+ years of progressive experience in Marketing Operations leadership, MarTech stack management, and technical data governance
• A compassionate but consultative and confident approach with cross-functional stakeholders
• The mentality of an entrepreneur/owner and a strong bias to action