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Director of Product Design

Zocdoc · New York, United States

External listingfull-time2 months ago

About The Role

Join Zocdoc, a company dedicated to improving healthcare access for patients and providers. As the Director of Product Design, you will lead a team of designers and drive the design direction for the Practice Solutions domain. You will define the product and design strategy, establish systems and frameworks for scalable solutions, and influence senior stakeholders. This role requires strong systems thinking, a passion for design quality, and experience in leading high-performing design teams. Enjoy benefits such as 100% paid employee health benefits, vacation and parental leave packages, and a corporate wellness program.

  • Diriger et piloter la direction du design pour une partie critique de la plateforme, en façonnant la manière dont les prestataires gèrent et développent leurs pratiques.
  • Diriger une équipe de designers, définir la stratégie produit et design pour le domaine des solutions pratiques, et assurer la cohérence et la qualité des expériences.
  • Identifier et définir de nouvelles opportunités de produit, en façonnant des initiatives de zéro à un qui élargissent la manière dont les prestataires gèrent leurs pratiques.
  • Excited to lead teams and shape both the work and how the work gets done
  • You’ll enjoy this role if you are…
  • The kind of person who enjoys building platforms and infrastructure over polishing isolated features
  • A systems thinker who thrives in ambiguity and operates effectively at both strategic and execution levels
  • Passionate about design quality, scalability, and building durable, long-term solutions
  • Excited by zero-to-one work, turning ambiguous ideas into tangible products and scalable solutions
  • Energized by influencing product direction and driving alignment across Product, Engineering, Sales, Data Science, and leadership
  • Personally motivated by solving complex, real-world problems through systems and platforms
  • Deep systems thinking, with experience building scalable platforms, workflows, or B2B tools, and driving alignment and decision-making across multiple teams and stakeholders
  • A high bar for craft and execution, with a demonstrated ability to raise quality across teams while delivering effectively at scale and balancing speed, quality, and long-term sustainability
  • A strong track record of defining product and design strategy, operating as a strategic partner to Product and Engineering leadership, and delivering measurable impact across complex product areas
  • Meaningful experience (8+ years) in product design, including leading and developing high-performing design teams, with a leadership style that is direct, empowering, and highly collaborative
  • A strong sense of ownership and bias toward action, with experience leading zero-to-one product work and integrating emerging technologies, including generative AI, into modern product development workflows

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