Lead Product Designer (Care Access Network)

Join Zocdoc, a company dedicated to improving healthcare access and scheduling experiences. As a Lead Product Designer for the Care Access Network, you will shape partner-facing experiences, create rapid prototypes, and develop polished concepts that reflect partner brands and business goals. You will work in a highly consultative environment, using design to help partners envision the future of their relationship with Zocdoc. This is a lead-level individual contributor role that requires strong design skills, strategic thinking, and the ability to operate in ambiguity.

• Concevoir et diriger des expériences partenaires convaincantes qui aident les organisations de santé à comprendre les possibilités offertes par Zocdoc.
• Utiliser le design pour aider les partenaires potentiels et existants à imaginer l'avenir d'une relation plus profonde avec Zocdoc, y compris de nouvelles façons dont notre plateforme peut soutenir leur croissance.
• Mentorer d'autres designers et contribuer à l'amélioration de la qualité et de l'efficacité du design à travers plusieurs flux de travail.
• A track record of using prototypes and artifacts to clarify product vision, influence roadmaps, and help external or internal stakeholders imagine future possibilities
• Experience mentoring peers and raising the quality bar beyond your own direct work
• A strong consultative mindset, with experience working across multiple companies, clients, or partner stakeholders and using design to support strategic conversations
• Comfort operating in ambiguity, connecting dots across related workstreams, and bringing clarity to complex problems with multiple stakeholders
• Curiosity about AI-assisted workflows and openness to working in code-enabled design environments when it helps the team learn or move faster
• Strong visual, interaction, and systems design craft, with the ability to move between polished execution and exploratory concepting
• Meaningful experience leading end-to-end product design for complex or ambiguous problem spaces, ideally across B2B products, platforms, service environments, or consultative client engagements
• Influential with cross-functional partners through strong storytelling, clear artifacts, and a high degree of ownership
• Personally motivated by turning ambiguous opportunities into clear, compelling product direction across multiple surfaces and stakeholders
• Energized by working with many different partner contexts and translating business needs into persuasive product stories, prototypes, and concepts
• Curious about AI-native product development and eager to use emerging tools to increase speed and quality without lowering the craft bar
• Comfortable operating in consultative, commercial, or pitch-oriented environments where design helps move conversations forward and opens the door to future partnership opportunities
• Excited to pair strong product design craft with rapid prototyping, especially when early concepts help clients and internal teams see the art of the possible