Senior Associate of Commercial Operations & Strategy

Join Zocdoc, the leading digital healthcare marketplace in the nation, as a Senior Associate of Commercial Operations & Strategy. In this crucial role, you will provide operational support to our sales teams, drive growth and efficiency, and help transform our strategy into a detailed, action-oriented plan. You will analyze data to drive decision-making, support our sales teams with planning and forecasting, and problem-solve with individuals at all levels across various departments. Enjoy benefits such as 100% paid employee health benefits, vacation and parental leave packages, and a corporate wellness program.

• Providing operational support to sales teams to drive growth and efficiency.
• Defining team and initiative KPIs; building visibility into them and driving insights alongside sales leadership.
• Analyzing data to drive decision-making around resource investments, opportunity prioritization, pilot scaling, etc.
• Motivated by finding simple, effective solutions to the most complex business problems
• Driven by entrepreneurial settings where creativity and grit are required
• An analytical thinker that is enthusiastic about working cross-functionally to achieve goals
• An operator, passionate about bridging the gap between strategy and execution
• A well-equipped influencing toolkit that is effective across a diverse range of stakeholders
• 4+ years of work experience in roles with both analytical and operational responsibilities such as business/revenue/sales operations, program management, consulting, private equity, venture capital, or investment banking
• Experience defining business requirements for new processes or tools
• Experience or proficiency in SQL, Redshift, Tableau, Lookr, Salesforce highly preferred
• Examples of relevant activities include (but are not limited to): Market sizing and segmentation, sales funnel metric insights, forecasting, lead generation & prioritization, compensation design, resource planning
• Resourcefulness, nimbleness, and the ability to stay positive under pressure
• Comfort with taking initiative in a constantly-changing work environment
• The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
• Proficiency in Excel (required); an aptitude for mastering new systems and tools related to data organization