Account Manager / Senior Account Manager

Join LoopMe, a leading AI-powered advertising platform, as an Account Manager/Senior Account Manager. In this role, you will drive customer success, retention, and account growth across a portfolio of advertisers and agencies. You will act as a trusted advisor to your clients, ensuring campaign performance aligns with objectives and identifying opportunities for expansion. You will collaborate closely with various teams and report to a Sr. Account Lead. Benefits include competitive stock options, flexible working hours, and paid parental leave.

• Gérer les relations quotidiennes avec un portefeuille de comptes actifs, en veillant à ce que les campagnes soient livrées conformément aux objectifs des clients.
• Fournir des informations stratégiques, des analyses de campagne et des recommandations aux clients, tout en identifiant et en développant des opportunités de vente incitative et de vente croisée.
• Collaborer avec les équipes de vente et de gestion des comptes pour les initiatives de rétention et de croissance des comptes.
• 2–3+ years in a client services role within digital advertising
• Demonstrated success in client retention and account growth
• Excellent written, verbal, and presentation communication skills
• Strong project management skills, with ability to manage multiple priorities simultaneously
• Strong attention to detail with interest in campaign analytics
• Experience managing programmatic revenue (e.g. agency trading desk, DSP, or SSP)
• Familiarity with ad agency organisation and workflows
• Exposure to ad operations and troubleshooting
• Experience using AI tools (e.g. Claude, Gemini, ChatGPT)