Chief of Staff

Join Philo, a leading streaming service, as the Chief of Staff. In this strategic role, you will support the executive leadership team, drive cross-functional alignment, and facilitate high-stakes leadership moments. You will report to the SVP of Strategy & Operations and work closely with the COO and CEO. This hands-on position requires exceptional written communication skills, experience in strategy or business operations, and a strong understanding of the media and streaming industry.

• Conduct research and analysis to support strategic planning, competitive intelligence, and growth opportunity evaluation.
• Partner with the executive leadership team to coordinate annual planning, quarterly prioritization, and the development of company goals and strategic initiatives.
• Support the SVP of Strategy and Operations with owning the weekly business performance meeting agenda, collecting inputs, and ensuring anomalies are pre-researched.
• Meticulous where it counts — board decks go to a board, leadership agendas go to a dozen senior leaders, and the work that goes out from this role needs to be right
• Comfort with ambiguity: the operating model at Philo was rebuilt this year, and this person will help build and refine infrastructure that is still taking shape
• Experience supporting a strategic transaction process (M&A, fundraise, partnership) a plus
• Confident but not territorial: strong enough to push back and offer a point of view, secure enough to support rather than lead, and clear-eyed about where your role ends and others' begins
• High discretion and professional judgment — this role sits close to sensitive conversations including board materials, personnel, strategy, and transactions
• Experience designing or improving operating rhythm and planning processes — leadership reviews, planning cycles, goal-setting frameworks — in a fast-moving environment
• 8+ years of experience in strategy, chief of staff, business operations, or executive program management roles
• Experience working directly alongside C-suite or senior VP-level leaders in a high-trust, high-proximity environment
• The instinct to know when to solve a problem yourself and when to sharpen it and hand it back — you can unstick a cross-functional issue without becoming its permanent owner
• Exceptional written communication: research briefs, agendas, decision framing, and async updates are the core work product of this role, and the quality of your thinking shows up in the quality of your writing
• Experience in media, streaming, or consumer subscription businesses — you understand the economics of subscriber acquisition, retention, and engagement, and you can speak the language of this industry from day one
• Demonstrated track record of owning strategic research, synthesis, and analysis — not just coordinating it: structuring ambiguous problems, working with data, and turning it into decision-ready framing for leadership