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Senior Solutions Architect
IANS Research · Boston, United States
About The Role
Join IANS as a Senior Solutions Architect, where you'll be responsible for the technical aspects of our IANS MCP connector throughout the entire client lifecycle. This hands-on, customer-facing role requires a technical generalist who is comfortable with demos, proof-of-concepts, onboarding, and ongoing client success. You'll work closely with Account Executives and Account Managers, and you'll have the opportunity to shape the processes and tools needed for this function to scale.
- Assumer la responsabilité technique de l'intégration du connecteur IANS MCP tout au long du cycle de vie du client, de la démonstration initiale à l'intégration.
- Collaborer avec les équipes de vente pour mener des découvertes techniques, construire des démonstrations sur mesure et répondre aux questions d'intégration.
- Diriger l'installation et l'intégration des nouveaux clients, en configurant leur connexion IANS MCP et en validant l'intégration avant le lancement.
- We’re looking for someone energized by shaping how the work gets done, comfortable with ambiguity, and happy being a jack-of-all-trades while the function finds its footing
- Genuine interest in AI systems and dedicated, hands-on experience with LLMs, function calling / tool use, and agent-tool protocols like MCP — including real hands-on experience using Claude — enough to configure and troubleshoot them and to explain them clearly to non-technical buyers
- Strong presentation and documentation skills — you can build a demo, run a training session, and write a runbook a client can follow without you in the room
- A generalist’s instinct: comfortable owning varied, ambiguous work across the full lifecycle without a fixed playbook to follow
- Working knowledge of APIs and integration patterns (REST, OAuth, webhooks) — enough to configure, demo, and troubleshoot integrations, even if you’re not writing production code day to day
- 5–8 years in sales engineering, solutions architecture / consulting, technical account management, or implementation and onboarding — ideally spanning both pre- and post-sales, at a level where you’ve owned technical relationships end to end
- Comfort running technical conversations with security, IT, and procurement stakeholders, and translating their requirements into a workable integration plan
- A cybersecurity background, or experience selling or supporting security products — and enough fluency to hold your own with CISOs and security teams
- Hands-on experience with the Claude Agent SDK, or building/customizing MCP servers directly
- Prior experience standing up client onboarding or implementation programs for a SaaS or data platform
- Experience with data-as-a-service (DaaS) or data-platform products
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