Strategist, Agent Development

Join Sierra, a company dedicated to creating a platform that enhances customer experiences through AI. As a Strategist in Agent Development, you will work closely with product managers and engineers to develop and launch AI agents that handle numerous customer interactions daily. Your role will involve product strategy, conversational design, and customer insight. You will also be responsible for driving execution and delivery of multiple complex projects, coordinating across technical and non-technical stakeholders, and contributing data-driven insights to decision-making.

• Be a trusted advisor to customers and drive their AI strategies, ensuring clear communication across all stakeholders.
• Build, design, and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.
• Drive execution and delivery of multiple complex, high-visibility agent development projects, coordinating across technical and non-technical stakeholders.