Forward Deployed Infrastructure Engineer

Join Sierra, a company dedicated to creating a platform that enhances customer experiences through AI. As a Forward Deployed Infrastructure Engineer, you will be responsible for the end-to-end lifecycle of customer deployments, ensuring that every deployment meets security, compliance, and operational requirements. You will work directly with enterprise customers, establish standards and processes for scalable deployments, and collaborate with various teams across the company.

• Own deployment architecture conversations and execution — designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning.
• Manage the full infrastructure lifecycle for some of Sierra’s most critical customers: initial deployment, ongoing upgrades, scaling, and incident support.
• Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable.