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Customer Value Lead

Omnea · New York, United States

External listingfull-time2 months ago

About The Role

Join Omnea, a rapidly growing startup revolutionizing procurement for enterprise businesses. As the first US Account Manager, you'll own expansion quotas and renewal outcomes, build relationships with key stakeholders, and shape the customer function from the ground up. With a focus on driving commercial outcomes and delivering exceptional value to customers, this is a unique opportunity to make a significant impact in a fast-paced, high-growth environment.

  • Establish and maintain strong relationships with customers throughout the entire customer lifecycle, ensuring they receive meaningful value from Omnea's platform.
  • Proactively identify upsell opportunities, run commercial conversations at the executive level, and own the renewal process end-to-end.
  • Collaborate with internal teams to shape the playbook for customer account management, defining the commercial rhythms, norms, and processes as the function grows.

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