Customer Value Lead

Join Omnea, a fast-growing startup revolutionizing procurement for enterprise businesses. As the Founding Customer Value Lead, you'll own expansion quotas and renewal outcomes for our rapidly scaling customer base. You'll build deep, long-term relationships with our customers and drive renewals, expansion, and upsell opportunities. This is a unique opportunity to shape the future of procurement and have a significant impact on our company's success.

• Establish and maintain strong relationships with customers throughout the entire customer lifecycle, ensuring they receive meaningful value from Omnea's platform.
• Proactively identify upsell opportunities, run commercial conversations at the executive level, and own the renewal process end-to-end.
• Collaborate with internal teams to shape the playbook for customer account management, define commercial rhythms, norms, and processes.