Technical Solutions Engineer

Join Omnea, a rapidly growing startup revolutionizing procurement for enterprise businesses. As a Senior Client Success Engineer, you'll be the first senior technical customer hire in our New York office, owning complex customer-side technical work and establishing how we support and scale enterprise customers. You'll work directly with leading tech companies and play a key role in establishing Omnea's technical credibility and customer experience in the US.

• Be part of the “SWAT Team” for complex solutions at Omnea, leading the resolution of the most complex and high-impact customer challenges.
• Serve as the first line of defense for high-impact customer issues, acting as the escalation point for critical customer issues in the US.
• Be the vital link between our customers and the product roadmap, identifying patterns across US customer issues and translating them into clear, actionable input for Product and Engineering.