Head of Customer Value

Join Omnea, a fast-growing startup revolutionizing enterprise procurement. As the Head of Customer Value, you'll lead the expansion and retention efforts across our enterprise base, build the commercial playbook from scratch, and coach and scale the team. This is a unique opportunity to shape a new function and drive significant revenue growth.

• Take full ownership of upsell and expansion across the enterprise base, running weekly deal reviews and personally stepping into high-stakes opportunities.
• Build the commercial infrastructure from scratch, including deal review cadences, multi-threading strategies, QBR frameworks, and expansion playbooks.
• Work closely with the VP Customer Experience and VP Product to develop ROI-driven QBR frameworks, ensuring every executive sponsor sees a clear picture of what Omnea delivers.