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Senior Technical Program Manager (Trust & Safety)

Tinder · Los Angeles, United States

External listingfull-timeabout 1 month ago

About The Role

Join Tinder as a Senior Technical Program Manager (Trust & Safety). In this role, you will partner with various teams to build and scale the infrastructure that ensures the safety of our members. You will be responsible for end-to-end delivery of critical initiatives, establishing operational structure, coordinating inter-team dependencies, and driving operational excellence. The ideal candidate will have 6+ years of experience in Technical Program Management, preferably within Trust & Safety, Integrity, or Security domains.

  • Support end-to-end delivery for critical initiatives across safety product development, account integrity and identity, anti-abuse detection and mitigation, and moderation operations.
  • Own operational structure and hygiene by establishing consistent standards for tracking product roadmap initiatives, investigation findings, mitigation tasks, and infrastructure adjustments.
  • Identify and coordinate inter-team dependencies while driving launch readiness and rollouts, owning strategic alignment with key team members.
  • Proven ability to seamlessly integrate into existing team workflows, building trust through collaboration
  • Deep experience creating delivery plans (including identifying trade-offs and managing risks), dependency maps, and release plans
  • Expert-level proficiency in managing cross-functional projects using tools like Jira
  • Demonstrated success in cultivating strong cross-functional relationships and influencing outcomes in fast-paced, ambiguous environments, driven by thoughtfulness, an entrepreneurial mindset, and persistent execution
  • Hands-on experience with high-scale backend systems, distributed architectures, and managing complex technical dependencies
  • 6+ years of experience in Technical Program Management, preferably within Trust & Safety, Integrity, or Security domains
  • The ability to synthesize complex technical risks and architecture decisions into actionable insights for less-technical stakeholders
  • Expertise in agile methodologies and a deep understanding of software development best practices
  • B.S. or M.S. in Computer Science, Engineering, or a related technical field
  • Deep understanding of safety reporting, messaging, and account verification workflows in a mobile-first environment
  • Understanding of system design and the ability to meaningfully contribute to technical discussions
  • Familiarity with maintaining SLAs for mission-critical safety services
  • Deep understanding of collaboration management tools such as JIRA, Confluence, Google Suite, and Figma
  • Experience leveraging AI-powered tools (e.g., specialized LLMs) to automate routine program management tasks, improve documentation quality, and accelerate cross-functional communication

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