Technical Account Manager

Join Claroty, a global leader in cyber-physical systems protection. As a Technical Account Manager, you will be a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.

• Serve as a strategic technical partner to enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform.
• Bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success.
• Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.
• This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement
• Strong communication and presentation skills with the ability to engage both technical and executive stakeholders
• Customer-centric mindset with the ability to build trusted, long-term partnerships
• Willingness to travel up to 30%
• Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial
• Network and Cybersecurity Certifications (CCNA, Security+) certification are a plus
• Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles
• Solid understanding of cybersecurity principles and secure network architecture
• Experience with Operational Technology (OT) environments and industrial networks – a strong advantage
• 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles