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Integrations Program Manager
Twitch · San Francisco, United States
About The Role
Join Twitch as an Integrations Program Manager, where you'll be the primary point of contact for product and initiative launches, managing them end-to-end across the organization. You'll work closely with various teams, represent Community Trust in cross-functional discussions, and build systems to help the team scale. The ideal candidate will have 3+ years of program or project management experience, strong communication skills, and a background in Trust & Safety or content moderation.
- Gérer l'ensemble du processus de lancement de produits et d'initiatives, de l'introduction à la post-lancement, en tant que point de contact principal pour la confiance communautaire.
- Représenter la confiance communautaire dans les discussions interfonctionnelles, en soulevant les préoccupations opérationnelles et en aidant les partenaires à comprendre la perspective de la confiance communautaire.
- Construire et améliorer les systèmes qui aident l'équipe à se développer, que ce soit par des améliorations de processus, de meilleurs outils ou de nouvelles normes de communication.
- Strong written and verbal communication – able to distill complex work into clear, concise updates for any audience, from a Slack thread to an executive briefing
- High emotional intelligence and a collaborative orientation – you build trust quickly, upwards, downwards, and across. You lead with empathy, adapt your approach to the person and the context, and understand that relationships are the foundation of influence
- 3+ years of program or project management experience in a cross-functional environment with multiple (5+) concurrent workstreams
- Proven ability to influence without authority – building alignment, navigating disagreement, and driving outcomes through trust rather than positional power
- Comfort managing stakeholder relationships across levels (IC through Director+), across orgs, and across competing priorities. You know when to escalate, when to negotiate, and when to move forward
- Demonstrated ability to take ambiguous, undefined work and structure it into a clear plan with owners, milestones, and accountability
- Understanding of what it means to balance user safety with product velocity in a platform environment
- Experience in Trust & Safety, content moderation, policy operations, or regulatory compliance
- Comfort with systems-thinking and process design – you've built or improved the frameworks a team relies on to operate, by meeting people where they already work
- Experience supporting go-to-market or launch readiness programs where multiple workstreams and dependencies converge on shared timelines
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