About The Role

Join Sinch, a leading global communications platform, as a Solutions Engineer. In this role, you will act as a subject matter expert for Sinch products, providing pre-sales support and collaborating closely with sales teams. You will also provide technical expertise, act as an internal post-sales technical escalation path, and drive the technical requirements of RFI/RFP responses. The ideal candidate will have a university degree in a technical field, 3+ years of experience in a customer-facing role in the mobile, telecom, or software industry, and fluency in business English and German.

Act as a subject matter expert for Sinch products, providing technical expertise during pre-sales support and product demonstrations.
Collaborate closely with sales teams to plan and execute account strategies, and interact with prospective customers through meetings and presentations.
Drive the technical requirements of RFI/RFP responses, and act as an internal post-sales technical escalation path for complex client issues.
Excellent communications and presentation skills and ability to adapt your message depending on audience’s technical level
University Degree in a technical field
3 + years’ experience from presales, solution engineer, solution specialist, or equivalent customer facing role in mobile, telecom, software or related industry
Experience from a hands-on technical role is a big plus
Expert knowledge in end-to-end processes/solution matching
Project Management experience is an advantage
We look for someone who is solutions oriented with a strong sense of accountability and sees things through to the end. You comfortably interact with all levels of organizations and enjoy building business relationships both internally and externally
Language: Fluency in business English and German both written and spoken, other languages will be a plus
Proven track record of successful customer engagement on enterprise and C-level
Have a valid German work permit
Hold a German or EU/EEA citizenship

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