Director of Product Management

Join Mastercard as the Director of Product Management, where you will lead the ideation and development of next-generation value-added services across the global core payments network. You will engage deeply with customers to uncover pain points and unmet needs, build initial product frameworks, and partner with technology teams to shape early solution design. This role requires deep domain expertise in payment networks and financial services, strong product intuition, and the ability to collaborate with various teams to move ideas from concept to build.

• Lead the ideation and development of new value-added service ideas that enhance Mastercard's core network capabilities.
• Engage with customers to identify pain points and unmet needs, and translate market signals into compelling product concepts.
• Collaborate with cross-functional teams to shape early solution design, assess feasibility, and define foundational system requirements.
• Deep understanding of payment network economics, transaction processing (authorization and clearing), and the broader financial services ecosystem
• Excellent communication and presentation skills, with comfort engaging executives and external clients on complex technical and commercial topics
• Demonstrated ability to thrive in ambiguous, fast-paced environments and lead cross-functional teams without direct authority
• Proven track record of developing new products from concept through early architecture and pilot launch
• Strong customer orientation with the ability to translate qualitative insights and quantitative analysis into clear product direction
• Strong knowledge of competitor and partner value-added services across the payments value chain
• Experienced product leader with extensive experience in payments, financial services, and FinTech
• Strategic thinker with strong execution discipline and a bias for action