Director of Small Business Sales Specialist

Join Mastercard's North America Small Business Segment team as the Director of Small Business Sales Specialist. In this role, you will lead the SMB go-to-market strategy, engage clients, identify high-potential opportunities, and drive commercialization efforts. You will work cross-functionally with various teams, support client-facing negotiations, track pipeline performance, and develop SMB growth strategies. This position requires a strong background in financial services and payments, experience in building enterprise relationships, and a passion for helping small businesses grow.

• Lead and execute the SMB go-to-market strategy across North America, focusing on both existing and new issuer partners to expand Mastercard’s footprint.
• Work cross-functionally across the broader Commercial and New Payment Flows team to partner and cross-sell our solutions, driving commercialization efforts.
• Track and manage pipeline performance by using SFDC and commercialization tools and processes that enable timely follow-up, issue resolution, and traction across the region.
• Do you have strong intellectual curiosity and function with a high level of autonomy, proactively seeking answers to tough questions?
• Do you have experience in building new enterprise relationships with partners that are completely unfamiliar with your solution?
• Are you able to work autonomously and drive a program with cross-functional partners?
• Are you passionate about helping small businesses grow their businesses?
• Do you have deep experience and expertise within the financial services and payments ecosystem?
• Do you have experience developing, owning, and driving strategic direction - particularly in a heavily matrixed cross-functional environment?
• Do you have a strong sense of urgency and influencing skills?
• Do you have a proven ability to bring products and solutions together to meet specific segment needs?
• Do you have a background in understanding the unique needs that SMBs have for their needs?
• Are you a credible thought leader that can work alongside key customers in building out their payments and overall small business strategies?
• Do you possess a relentless drive to achieve desired outcomes?