Director of SME Sales Operations

Join our team as the Director of SME Sales Operations, where you will drive scalable growth across our SME Channel Distribution organization. In this strategic role, you will optimize performance across the sales funnel, manage operational planning, and provide insights for decision-making and growth planning. You will collaborate with various teams, drive process optimization, and support annual operating plans and strategic initiatives. A bachelor's degree is required, with an MBA or advanced business degree preferred. Significant experience in sales operations, revenue operations, or commercial strategy is essential.

• Lead end-to-end sales and revenue reporting processes for Channel Distribution globally, ensuring accurate, timely, and actionable insights.
• Own strategic planning and operational forecasting tied to Revenue and portfolio performance, developing executive-level dashboards, KPIs, and business reviews.
• Drive process optimization and operational scalability through automation, governance, and continuous improvement initiatives, supporting annual operating plans and strategic initiatives.
• Bachelor’s degree required; MBA or advanced business degree preferred
• Proven ability to lead strategic operational initiatives that drive measurable business outcomes
• Advanced proficiency in reporting and analytics tools (e.g., Tableau, Power BI, Salesforce, Excel)
• Significant experience in Sales Operations, Revenue Operations, Commercial Strategy, or related business leadership functions
• Experience supporting enterprise sales or channel sales organizations preferred
• Extraordinary business acumen and very comfortable with day to day business agility
• Be highly skilled in managing cross-functional initiatives and influencing senior stakeholders across matrixed organizations
• Bring a strong understanding of revenue realization processes, portfolio activation, and operational execution disciplines
• Possess deep experience managing sales performance reporting, forecasting, and business planning processes
• Demonstrate strong strategic and operational leadership experience within sales operations, revenue operations, or commercial enablement environments
• Exhibit exceptional communication and presentation skills with the ability to operate effectively at executive levels
• Demonstrate a proactive, ownership-oriented mindset with strong attention to detail and execution excellence
• Have experience building scalable operational frameworks, governance models, and KPI reporting structures
• Be comfortable operating in fast-paced, highly collaborative environments with evolving business priorities
• Have strong analytical capabilities with experience translating complex data into executive-level insights and recommendations