Manager of Product Innovation (Partnership Strategy and Enablement)

Join Mastercard as the Manager of Product Innovation, focusing on partnership strategy and enablement within the Services division. In this role, you will be responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. You will lead the development of products and services that enable global commerce, power financial inclusion, prevent crime, and create seamless experiences. Your primary focus will be on Agentic Trust, a partnership-driven model that requires identifying and onboarding the right partners, managing a growing portfolio of proof of concepts, and ensuring alignment and momentum across internal teams and external stakeholders.

• Acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
• Managing partner onboarding, engagement plans, and ongoing relationship tracking, and coordinating partner priorities, requirements, and feedback loops.
• Defining, planning, and executing Agentic Trust proof-of-concept initiatives, establishing success criteria, objectives, timelines, and deliverables for each POC.
• Self-starter and quick learner with ability to work independently and operates with a sense of urgency
• Demonstrated success in Product Management and Product Development life cycles delivering results with global, multi-cultural and remote project teams
• Experience in creating product strategies, roadmaps, pricing and product positioning
• Excellent communication skills, both written and verbal
• Background in product management and experience with product launches and implementation plans in multiple markets
• Collaborate closely with technology team, marketing, regional support, and other stakeholders
• Experience with AI and/or Machine Learning
• Experience in strategic product management, product development, or business development in financial services and/or bankcard industry preferred
• Demonstrated thought leadership, product expertise, strong project management skills in the integration of technology into new products
• Prioritize product features and capabilities based on user value and business impact
• Experience in Cybersecurity
• Experience with ecommerce and/or digital identity
• Background with Cloud Architecture
• Experience with Agile product development